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The other side of accountability

Why is this taking so long?

You elect fifteen people. The work itself is done by city staff you didn't elect, boards and committees you rarely see, and sometimes a different government entirely. When something stalls, it's usually stuck at one specific stage, not lost in the whole machine. Knowing which stage tells you who to actually push.

Researched August 21, 2026

Who actually does the work

Council sets direction, fifteen votes on the things that are theirs to decide. Delivering it falls to the City Manager, seven Deputy City Managers, and the staff under them, none of them elected. Separate boards run police, transit and other services on their own budgets. A councillor can direct staff to look into something; a councillor cannot personally make it happen.

SEE WHO SITS WHERE
SIX STAGES

The path something takes

Six stages, in order. Most delay lives in one of them.

  1. Idea

    HOLDS IT
    Any councillor, city staff, or a resident who raises it.
    CAN STALL
    Nothing obliges anyone to act on it. It has to compete for a spot on an agenda that staff and a committee chair control.

    PUSH HEREAsk your councillor to put it on a future agenda.

  2. Staff report

    HOLDS IT
    The city department responsible. Council votes on the options a report lays out; without a report, there's nothing to vote on.
    CAN STALL
    Staff capacity, competing priorities, or waiting on a study, a consultant, or another government's answer first.

    PUSH HEREA records request can surface a report's status, or the correspondence behind a delay.

  3. Committee

    HOLDS IT
    One of council's four standing committees, which hears the item first and recommends a direction.
    CAN STALL
    The committee can refer it back for more information, or simply not agree, which sends it back into the queue.

    PUSH HERERegister as a delegation and speak for up to five minutes before the vote.

  4. Council

    HOLDS IT
    All fifteen members, voting as a whole. This is the vote that actually decides.
    CAN STALL
    Council can accept, amend, defer, or reject the committee's recommendation outright.

    PUSH HERESee how each member has voted on the issues that mattered most this term.

  5. Money

    HOLDS IT
    The multi-year budget. London currently plans and votes its budget four years at a time.
    CAN STALL
    An approved plan with no money attached is a plan on paper. Anything not funded in the current cycle usually waits for the next one.

    PUSH HERESee the levers on taxes and spending, and what the next budget cycle looks like.

  6. Outside gates

    HOLDS IT
    A different government or tribunal entirely: the province for health, addiction treatment and rent rules; the Ontario Land Tribunal for planning appeals.
    CAN STALL
    London can approve something and still be waiting on a decision nobody in London was elected to make.

    PUSH HERECheck whose call it actually is before the wait gets blamed on City Hall.

A REAL EXAMPLE

Where this actually happened: the homelessness hubs

London's plan to open five community homelessness hubs is the clearest recent example of a stall with a named cause, because the City's own auditor said so in writing.

THE OBJECTIVE

The City's Hubs Implementation Plan set an objective of five hubs operating by May 2024.

MNP, Housing and Homelessness Value for Money Audit, Aug 28 2025 
WHAT ACTUALLY OPENED

Two: YOU's Community Youth Hub and Atlohsa's Wiigiwaaminaan Lodge. Both are full, with waitlists.

MNP, Housing and Homelessness Value for Money Audit, Aug 28 2025 
THE AUDIT

Received by the Audit Committee Sept 10 2025, on a 2-1 vote; Councillor Stevenson voted against, saying it wasn't a true value-for-money analysis.

City of London Audit Committee, September 10, 2025 

The bottleneck, in the auditor's own words

challenges related to location, acquisition/availability of land, zoning limitations, and operating funding have impacted the timeline

MNP, Housing and Homelessness Value for Money Audit, Aug 28 2025 

Land and zoning are the Staff report and Outside gates stages above; operating funding is the Money stage. None of the three is council simply refusing. All three are still council's to fix: land can be bought or designated, zoning can be pre-cleared, and operating funding is a budget decision, not an act of nature.

TWO DIFFERENT THINGS

Slow for a reason, or just stalled?

Both happen. They look the same from the outside. They aren't the same thing.

SLOW BECAUSE THE SYSTEM PROTECTS PEOPLE
  • Planning changes carry legal notice and appeal periods, so neighbours get a say before a decision is final.
  • A four-year budget cycle means new spending competes for a spot in the next cycle, not the next meeting.
  • Delegations, written communication and committee review add real time, the same steps a resident just used to change the Bluegrass Drive decision.
STALLED BECAUSE NOBODY'S PUSHING
  • A report that goes out for more information and never comes back.
  • A committee or working group that quietly stops meeting.

London's own Strategic Opportunities Review Working Group, created to hunt for city-wide savings, met three times in 2024, spent $15,000 on review training, and voted to meet again in 2025. As of August 21, 2026, it has not met since.

City of London, SORWG meeting record, Sept 4 2024 

Ask your candidates

  1. Pick something stalled in this ward. Which stage is it actually stuck at, and what would you do at that stage?
  2. Where a delay is the law protecting people, would you shorten it, and what would that trade away?

Knowing where something is stuck tells you who to push. Vote October 26.

Sources City of London, standing committees city release, 2024-2027 Multi-Year Budget adopted